You can book a doctors appointment to speak to a clinician about a new or ongoing medical problem. We try to book patients in as soon as possible but will continue to book appointments based on clinical need and urgency.
In an emergency you should attend A&E or call 999
Submit an online consultation
We encourage patients to request an appointment via the online consultation service.
- No log-in details required
- Easy and convenient way to get help from the practice
- Get a response by the end of the next working day
You can click here to complete an online consultation. The online consultation service is available during core practice hours (8am – 6pm). Out of hours GP services can be accessed outside of these times via 111 online or by phoning 111.
Once we have received your online consultation you will be booked in and sent details of when you can expect an appointment, which may be booked as a telephone or a face-to-face appointment depending on the nature of the problem. We will contact you by the end of the next working day.
Phone the practice
Patients who are unable or choose not to use the online consultation services can phone the practice. A Patient Care Advisor in the admin team be happy to take some details and book a suitable appointment.
Please note that patients who are booked over the phone rather than by PATCHs will not be booked in any sooner unless there is an urgent clinical need.
Policy on face-to-face appointments
Face-to-face appointments are available where there is a clinical need, and routine face-to-face appointments are available to all patients upon request.
Sometimes you will first be asked to discuss your problem over the phone with a clinician, especially in urgent cases where a telephone appointment may be the quickest way to assess your symptoms.
Non-urgent advice: Please Note
You may request an appointment with a specific doctor, however, this could mean you might have to wait longer for an appointment.
All our clinicians within the practice are responsible for your care and have access to your complete medical records; they are therefore able to diagnose, treat and review new or ongoing medical conditions.