Patient Participation Group

What is a Patient Participation Group?

  • The Grange Patient Participation Group (PPG) is a group of patients, carers and GP practice staff. The PPG meet to discuss topics of mutual interest around patient experience and practice operations.
  • It’s led by a Patient Chair and and is always attended by practice management and staff.
  • The PPG is a valuable way for the practice to gain insight on key issues from a patient perspective. We value the views of our patient community and are very grateful to our PPG for their ideas and contributions.

What is the Purpose of the PPG?

  • To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
  • To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
  • To support health awareness and patient education.

Here’s what Councillor Amanda Pinnock has to say on being a part of the PPG:

What is the PPG Meeting Format?

Date and Time: Tuesday, 5-6pm
Location: Online, via Microsoft Teams
Frequency: Every 2 months

This meeting format is subject to change based on patient and practice needs, and is reviewed by the practice and active group members on a regular basis. Meeting dates will be shared with group members upon joining the group. Practice staff are happy to provide technical support to patients who are unsure how to access the online meetings.

Patient Group Guidelines

  • These guidelines are based on Healthwatch PPG best practice guidelines.
The PPG meeting is not a forum for individual complaints and personal issues.
Open and honest communication applies to all.
Be flexible, listen, ask for help and support each other.
Respect the practice and patient confidentiality at all times.
Demonstrate a commitment to delivering results as a group.
Silence indicates agreement – speak up if you would like your suggestions to be a part of the discussion!
All views are valid and will be listened to.
No phones or other disruptions.
Discrimination on any grounds will not be tolerated.
Start and finish meetings on time and stick to the agenda.

Anyone is welcome to join our PPG, and we encourage patients of all ages and backgrounds to join the group.

If you are interested, please use the link below to sign up:

Patient Participation Group (PPG) Sign-Up Form

PPG Sign Up
Tittle *
The information below will help to make sure that we receive feedback from a representative sample of the patients registered at this practice.
Gender *
Your Age *
How would you describe how often you come to the practice?

Once we receive your response we will be in touch shortly.